Over the years, there have been a number of technology trends that have emerged in digital marketing. The last couple of years have seen the digital ecosystem undergoing a number of shifts, including an increase in online video streaming, gaming, e-commerce, tele-consultation and online learning, etc. In this piece, we’ll look at the technological trends […]
Ever wondered how technology is totally flipping the script on how we shop? Well, enter Artificial Intelligence (AI) – the game-changer that’s giving the retail world a whole new makeover. It’s not just about buying stuff anymore; it’s about an experience tailored just for you. AI’s Magic Touch on Customer Vibes: Picture this: AI crunches […]
Digital Transformation has revolutionized the way businesses operate. Digitization has positively impacted and transformed various aspects of business, right from marketing to recruitment. And one such area that has been revamped because of digitization and IT marvels is customer support. A successful organization relies heavily on customer support, but customer support has evolved beyond the […]
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