The Rise of Conversational AI: How Chatbots and Voice Assistants are Shaping Customer Interactions
In the fast-paced world of technology, the rise of Conversational AI is transforming the way businesses interact with customers. You know those fancy ideas of talking to machines? Well, forget the fancy – now it’s all about Chatbots and voice assistants making customer service feel like a breeze. Stick around as we dive into the […]
AI’s Retail Revolution: Transforming Your Shopping Experience!
Ever wondered how technology is totally flipping the script on how we shop? Well, enter Artificial Intelligence (AI) – the game-changer that’s giving the retail world a whole new makeover. It’s not just about buying stuff anymore; it’s about an experience tailored just for you. AI’s Magic Touch on Customer Vibes: Picture this: AI crunches […]
Excessive use of ChatBots can lead to Customer Dissatisfaction!
In today’s business landscape, communication channels have expanded greatly, thanks to the rise of social media. Companies can now connect with their customers on a real-time basis and promote their products and services effectively. However, as the volume of customer inquiries and comments continues to increase, companies have started using automated chatbots to handle customer […]
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KAPIL BHATT
Kapil is a MBA in Digital Marketing and an expert in ORM & Social Listening/Analytics.
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