Category: Online Relationship Management

AI, Artificial Intelligence, Online Relationship Management, Online Reputation Management, ORM

AI and Machine Learning in Online Reputation Management (ORM)

AI and Machine Learning in Online Reputation Management

Online reputation can be a make or break factor for companies in the present digital era. With millions of bytes of data coming in every second, tracking it has become quite complex. Hence, the need of the hour was technological solutions in AI and machine learning, which are revolutionizing the field of Online Reputation Management […]

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AI, Artificial Intelligence, Online Relationship Management, Online Reputation Management, ORM

Future Trends in Online Reputation Management (ORM)

Future Trends in Online Reputation Management

The Online Reputation Management industry is always in a state of flux. With changing trends and technologies, reputation management is built not only on technological advancements but also shifting consumer behavior. Here are some of the key trends that will shape the future of ORM: 1. Enhanced Personalization With advancing AI and ML technologies, ORM […]

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Online Relationship Management, Online Reputation Management, ORM

Online Response Management to become a game-changer

Online Response Management to become a game-changer

84% of customers trust online reviews before visiting a business, making it clear online reputation is one of its most valuable assets to cultivate a favorable digital presence(1). Whether it’s a review on a third-party site, a comment on social media, or a rating on a business directory, each piece of interaction contributes to the […]

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