In the age of Metaverse & AI, Customer speak is still paramount!
The Digital Revolution is rapidly developing with strong advancements in the Metaverse as well as Machine Learning. Yet one aspect remains core to every experience a brand caters to, which is their customers. Today’s customers like to be a part of a brand as much as brands want to be part of the customer’s life. […]
New Trends In Social: Signal, Telegram, Spaces, Discord, ClubHouse
Can you imagine a day without social media? Imagine waking up in the morning and not checking your social feeds or having a great time with friends and not sharing it on social media. To paraphrase a much abused quote from the middle-ages, if you didn’t share it on social media, did it even happen? […]
Online Reputation Management: How to Make Your Brand Stand Out!
Well, today’s world is becoming digital but still there are a lot of misconceptions about online reputation management. Some people think it’s just social media monitoring, while others believe it has something to do with public relations, and still others literally have no idea how it can impact business and sales. Therefore, every brand has […]
About Author
AJAY MALVANKAR
Head - Social Media Intelligence & ORM | Travel Addict | Workaholic | Football lover. Over 10+ years of experience which consists of customer service, people management, and leadership skills, Analytics, Social Media Listening, ORM and CRM.
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