Online Response Management to become a game-changer
84% of customers trust online reviews before visiting a business, making it clear online reputation is one of its most valuable assets to cultivate a favorable digital presence(1). Whether it’s a review on a third-party site, a comment on social media, or a rating on a business directory, each piece of interaction contributes to the […]
The Rise of Conversational AI: How Chatbots and Voice Assistants are Shaping Customer Interactions
In the fast-paced world of technology, the rise of Conversational AI is transforming the way businesses interact with customers. You know those fancy ideas of talking to machines? Well, forget the fancy – now it’s all about Chatbots and voice assistants making customer service feel like a breeze. Stick around as we dive into the […]
How to use social media to connect with your customers
Look around and you’ll find everyone on their phones. Be it your mom, the auto driver, the boyfriend, or the boss! The one thing undoubtedly that everyone’s glued to today – is the phone and more than that Social Media. The biggest and strongest influencer for most purchases today and we are thinking in the […]
About Author
SONALI BANERJI
Sonali is a creative professional who loves crafting copy, ideas, and strategies for brands, specializing in creating on-trend solutions for clients yet understanding the brand objective and uplifting the brand imagery by offering value-based creative solutions.
Recent Comments